All Systems Operational
US Operational
90 days ago
99.95 % uptime
Today
US API Operational
90 days ago
99.99 % uptime
Today
US Cloud Operational
90 days ago
99.9 % uptime
Today
Support Operational
90 days ago
100.0 % uptime
Today
Portal KBs Operational
90 days ago
100.0 % uptime
Today
Portal Help ? Operational
90 days ago
100.0 % uptime
Today
UK Operational
90 days ago
100.0 % uptime
Today
UK Cloud Operational
90 days ago
100.0 % uptime
Today
UK API Operational
90 days ago
100.0 % uptime
Today
CA Operational
90 days ago
100.0 % uptime
Today
CA Cloud Operational
90 days ago
100.0 % uptime
Today
CA API Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU Cloud Operational
90 days ago
100.0 % uptime
Today
EU API Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
AU Cloud Operational
90 days ago
100.0 % uptime
Today
AU API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 17, 2021

No incidents reported today.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Resolved - Our API server was hardcoded to talk directly to the node that was taken offline yesterday for a particular backend operation. This process ran away and caused a memory leak. The process has been updated to use DNS and should no longer occur. It has been resolved.
Jan 12, 07:57 EST
Jan 11, 2021
Postmortem - Read details
Jan 11, 11:10 EST
Resolved - This incident has been resolved.
Jan 11, 10:09 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 11, 09:32 EST
Identified - The issue has been identified and a fix is being implemented
Jan 11, 09:21 EST
Investigating - We are currently investigating this issue.
Jan 11, 09:11 EST
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021

No incidents reported.

Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.

Jan 4, 2021

No incidents reported.

Jan 3, 2021

No incidents reported.